Legal notice

General information

Caja de Ahorros de Valencia, Castellón y Alicante, Bancaja, with registered office in Castellón, at Calle Caballeros, nº 2, is a credit institution of a foundational nature with a social and charitable orientation. It is subject to the oversight of the Bank and Spain and falls under the aegis of the Autonomous Government of Valencia. Set up on a permanent basis, it is a member of the Valencian Federation of Savings Banks and the Spanish Confederation of Savings Banks. It is registered in the Castellón Companies Registry in volume 532, book 99 of the general section, page CS-2749, in the Special Government Registry of the Bank of Spain under number 49 and in the Valencian Community Savings Bank Registry under number 4.

Caja de Ahorros de Valencia, Castellón y Alicante, Bancaja, is governed by its statutes as adapted to the revised text of the Savings Bank Act, passed by Legislative Decree 1/1997 of 23rd July of the Government of Valencia, and its implementing rules, and as authorised by resolution of the Valencian Institute of Finance on 8th October 1997.

Its CIF is G-46002804.

If you would like to contact the institution, you can do so by email using this website by clicking here.

 

Presentation

These terms and conditions are applicable to all users of this website, who must understand and accept them.

The purpose of this website is to inform all users about the activities carried out by Bancaja and the products and services it provides, and to enable Bancaja’s customers to make queries and perform bank transactions.

The content provided in these pages is aimed at users residing in Spain and at those residents of other countries where Bancaja’s products and services are authorised.

Intellectual and industrial property of the website

The intellectual property rights to the website, including its content, graphic design and code, are held by Bancaja.

The said company shall be exclusively entitled to the right to use this property in any form for commercial purposes and, especially, to the rights of reproduction, distribution, public communication and transformation. Partial reproduction of the contents is allowed, provided the conditions listed below are met. All actions not expressly authorised by Bancaja are prohibited.

Terms and conditions for partial reproduction:

  • It must be compatible with the goals and interests of Bancaja.
  • It must be done for the purpose of obtaining the information provided and not for commercial reasons or any reason other than individual or private use.
  • None of the content of this website may be modified in any way.
  • No element available on this website may be used, copied or distributed separately from the text or other content that accompanies it.
  • It must be communicated to Bancaja in advance and in writing, by irrefutable means, and, moreover, certified authorisation must be obtained from the institution for the said use.
  • The reproduced elements may not be subsequently assigned to third parties or installed on a server connected to the Internet or to a local network.
  • The trade name, logos and trademarks on these pages are protected by law and may not be altered or modified by users.

Updating of the website

Bancaja reserves the right to update, modify or eliminate the information contained on its website, as well as to limit or deny access to the said information temporarily or permanently.

The information contained on these web pages is that in force as of the date of their last update and must be viewed simply as information intended to orient the user with regard to the products, services and other information contained on these pages. The user can confirm the date of the last update of any piece of information by requesting it by means of the e-mail service made available to him or her on the site.

Liability for the contents of the website

The user undertakes to make proper and lawful use of this website. Bancaja shall not be liable for any problems that may arise due to improper use of its content.

Bancaja shall not be liable for any information not contained on these web pages and, thus, not drawn up by Bancaja or published under its name.

Bancaja shall not be liable for the information published on the website provided by third parties, such as information concerning the stock market and financial markets or information that may be subject to regular changes.

Bancaja shall not be liable for any discrepancies that might arise between the printed versions of its documents and the electronic versions of same published on its web pages. In case of discrepancy, the written version shall take precedence over the electronic version.

Bancaja shall not be liable for any use that minors might make of the website. Bancaja shall not be liable should the contents of the website disturb or offend minors in any way. It is the responsibility of parents to ensure proper usage of a tool such as the Internet and to supervise minors during their online sessions.

Liability with regard to links

The purpose of the links available on this page is purely informative.

Bancaja shall not be liable for any information contained on the websites of third parties that may be linked to the Bancaja website or for any website not directly managed by our website administrator.

Stock information

The stock information available on this website is provided in order to offer users general information about different securities exchanges (national and international), news agencies and other specialised redistributors, as well as any other parties that may participate or intervene in the said exchanges.

This information does not entail the making of offers or recommendations for the purchase or sale of securities, nor does it constitute an invitation to invest or specialised advice.

Bancaja limits itself to re-distributing the information provided, without modifying, altering or correcting it in any way. Consequently, Bancaja shall not be liable should the information supplied by the different primary sources be erroneous or for any operations carried out by users in reliance on it.

Both the information on individual securities and the different indexes offered have been updated as of the date and time shown for each one. To update the information shown, users must refresh the screen using the refresh button on their browser.

The stock information offered by Bancaja to a user is non-transferable and for his or her own exclusive use. Consequently, the total or partial reproduction, re-broadcasting, copy and/or re-publishing thereof is expressly prohibited, regardless of the purpose or the medium used.

Use of the information on the Dow Jones Stock Index is governed by the following terms and conditions.

The news supplied by AFX is governed by the following terms and conditions.

The disclaimer statement of Deutsche Boerse is governed by the following terms and conditions.

Use of the Software

The software available for download from this website is copyright protected. In order to install or use any software downloaded from this site, you must first accept the terms of the Licensing Agreement, should one exist, accompanying or included in the software (hereinafter, the 'Licensing Agreement').

With regard to software that is not accompanied by a Licensing Agreement, BANCAJA hereby grants the user a license for personal and non-transferable use, pursuant to these terms and conditions, provided the copyright signs and other property symbols are kept intact.

The copying or reproduction of the software on any other server or site or device with a view to the subsequent reproduction or redistribution thereof is expressly prohibited.

The software is only guaranteed, where applicable, in accordance with the terms of the licensing agreement, and all other guarantees are excluded. Under no circumstances will BANCAJA or its providers be liable for any direct or indirect damage or for any other kind of damage (including, but not limited to, loss of profits, loss of information and financial or commercial damages), even should BANCAJA have been informed of the possibility of such damages.

Security

The transactions carried out by registered users on transaction-enabled pages are performed in a secure environment with 128-bit SSL encryption. Bancaja has a certificate issued by the Verisign Inc. certification authority.

Bancaja shall not be liable for any security errors that might occur due to the use of outdated versions of browsers or for any consequences that might arise from the malfunction of browsers, whether due to the improper configuration thereof, the presence of computer viruses or any other cause unrelated to Bancaja.

Confidentiality of data

This section explains Bancaja’s privacy policy regarding the personal data you may provide while visiting the website. To this end, Bancaja’s goal is to protect your information online, just as it is protected with other media.

Pursuant to the terms of Act 15/1999 of 13th December governing the Protection of Personal Data, Bancaja hereby informs you that all of the data you provide to which it may have access will be incorporated in its files so as to enable maintenance and management of the contractual relationship or, where applicable, the processing of any request or suggestion that you, as a customer, may send.

You may visit the website and study our products and services, read corporate reports, search for scholarships and course announcements, read the latest news and partake of other value-added services without providing any personal information whatsoever. You may also access certain products and services where your personal data will be requested (query forms, the philanthropic work division’s online shop, etc.). In all of these cases, Bancaja will inform you of the uses and purposes to which the data will be put, obtaining your authorisation to this end whenever so required by law.

The user shall be liable at all times for the truthfulness of the data supplied.

Bancaja undertakes to fulfil the obligation of nondisclosure of personal data and its duty to safeguard such data, and it will take the necessary measures to avoid the modification, loss or unauthorised processing thereof and unauthorised access thereto, at all times in keeping with current technological capabilities.

Bancaja is constantly supervising and assessing its processes to ensure that the privacy of data is respected.

On those forms where personal data are requested, you will be informed, where applicable, of the processing of your data in order to prepare or offer additional operations, savings or credit services intrinsic to the financial business that may interest you in future and shall have the option of expressing your opposition thereto. The recipient of this information will be Bancaja.

You will likewise be asked, where applicable, for authorisation to transfer the said data to other member companies of the Bancaja Group so as to enable a personalised service pursuant to your needs in the sphere of financial, banking, real estate, insurance, service, leisure, cultural or any other products or services, in keeping with the corporate purpose of each of the said companies.

You have the right to exercise your rights to access, modification, cancellation and opposition at any time by means of sending written notice to the Bancaja Customer Service Department at the following address: C/General Tovar, 3. 46003. Valencia. You may also send it to the post office box established for this purpose: 114 F.D. 46080. Valencia.

In order to enhance the service we offer, the website will occasionally use “cookies”. “Cookies” are tiny pieces of data that allow us to see how you move through the service for possible future use. Our “cookies” are valid solely for one session or visit and do not contain any information that would allow anyone to contact you by phone, email or regular post. Users can moreover set their browser to alert them when cookies are used or to prevent the use thereof.